FLOCKFRONT TERMS OF SERVICE

You must be at least 13 years old to use FlockFront. If you are under 18, you may use FlockFront only with the permission and supervision of a parent or legal guardian. Some payment features may require an adult.

Keep your account information accurate and protect your login credentials. You are responsible for activity through your account.

FlockFront provides software that independent sellers can use to create storefronts, list animals and products, manage inventory and orders, maintain customer records, and arrange pickup or delivery.

FlockFront is not the seller in transactions between buyers and sellers. We do not own, raise, inspect, test, handle, transport, or guarantee animals or products listed by sellers.

FlockFront does not provide veterinary, legal, tax, food-safety, or regulatory advice.

Sellers are responsible for their own businesses, listings, and transactions.

• Provide accurate information about animals, products, prices, availability, policies, and fulfillment.
• Have the legal right to sell or publish what they list.
• Follow applicable laws, permits, testing requirements, animal-health rules, labeling requirements, taxes, and other regulations.
• Fulfill accepted orders and communicate reasonably with buyers.
• Set and honor their own lawful pickup, delivery, cancellation, refund, replacement, and no-show policies.
• Use buyer information lawfully and protect customer information appropriately.

The fact that FlockFront provides a listing category or feature does not mean a particular sale is legal in every location.

Pay at Pickup is available as a FlockFront payment option.

For an order designated Pay at Pickup, sellers may not require the buyer to send a deposit or advance payment through Venmo, Cash App, Zelle, PayPal, cryptocurrency, bank transfer, gift cards, or another outside payment method before pickup.

Sellers may accept cash, Venmo, or another lawful payment method when the buyer arrives.

Sellers accepting pickup orders must maintain a legitimate pickup address or meeting location. FlockFront may keep the exact pickup address private until after an order is placed.

Buyers purchase directly from the seller shown on the storefront.

FlockFront order confirmations record information submitted through the Service. They are not a guarantee by FlockFront that an animal or product is available, lawful, healthy, accurately described, or suitable for a particular purpose.

Buyers and sellers are responsible for resolving ordinary issues involving fulfillment, cancellations, refunds, pickup, delivery, and product condition.

FlockFront may offer paid subscription plans, trials, and optional payment-processing features. Current prices, plan limits, trial terms, and billing intervals will be shown before purchase.

Paid subscriptions automatically renew until canceled. Sellers may cancel through their account settings. Cancellation stops future renewal, while paid access may continue through the end of the current billing period.

Subscription fees are generally nonrefundable except where required by law or where FlockFront chooses to issue a refund or credit.

If online seller payments are available, they are processed through Stripe. Stripe may charge processing fees. FlockFront does not charge sellers a commission or percentage of their customer transactions.

Different FlockFront plans may have different features and limits.

If a seller moves to a plan with lower limits, features or listings above those limits may become unavailable. FlockFront will not automatically delete seller data solely because of a plan downgrade.

We may change features or pricing. We will provide notice of material changes when required by law.

Sellers keep ownership of the photos, descriptions, logos, business information, and other content they provide.

Sellers give FlockFront permission to host, store, resize, format, and display that content as reasonably necessary to operate their storefront and provide the Service.

Sellers are responsible for ensuring they have the right to use the content they upload.

FlockFront may provide sellers with buyer information needed to manage orders and customer relationships.

Once a seller receives that information, the seller is responsible for using, storing, and protecting it lawfully. Sellers may not use buyer information for unlawful spam, harassment, fraud, or other unlawful purposes.

You must follow the FlockFront Acceptable Use and Prohibited Listings Policy.

FlockFront may remove content, restrict features, unpublish a storefront, or suspend or terminate an account when reasonably necessary to address fraud, illegal activity, animal-welfare concerns, security issues, prohibited content, nonpayment, or material harm.

You may stop using FlockFront and cancel a paid subscription at any time through the available account tools.

When an account or subscription ends, storefront access or paid features may become unavailable. FlockFront may eventually delete account content when it is no longer reasonably necessary to provide the Service, subject to our Privacy Policy and applicable law.

We may retain records when reasonably necessary for payments, taxes, fraud prevention, security, disputes, legal compliance, or protection of legal rights.

FlockFront is provided “as is” and “as available.” We do not guarantee uninterrupted or error-free service or guarantee the identity, conduct, listings, animals, products, or performance of buyers or sellers.

To the fullest extent permitted by law, FlockFront is not liable for indirect, incidental, special, or consequential losses arising from use of the Service or from transactions between buyers and sellers.

To the fullest extent permitted by law, FlockFront’s total liability for claims relating to the Service will not exceed the greater of $100 or the amount you paid directly to FlockFront during the 12 months before the claim arose.

Some laws do not allow certain exclusions or limitations, so these provisions apply only to the extent permitted by law.

To the extent permitted by law, you agree to protect and reimburse FlockFront for claims, losses, liabilities, and reasonable costs arising from your listings, content, animals, products, business practices, transactions, misuse of buyer information, violation of law, or violation of these Terms.

Before filing a lawsuit, you and FlockFront agree to make a reasonable good-faith effort to resolve the dispute directly.

Colorado law governs these Terms. Court proceedings relating to these Terms must be brought in Colorado, subject to any rights or requirements that applicable law does not allow these Terms to change.

We may update these Terms as FlockFront changes. The current version will show its effective date.

For material changes, we may provide notice by email, through FlockFront, or another reasonable method. Where the law requires new consent, we will request it.

If part of these Terms is unenforceable, the rest remains in effect.